Features to Look for when Finalizing a B2B Ecommerce Platform
Ability to Review or Edit Order
Once the
order has been submitted by the customer, there must be a provision to make
changes in the order. For instance, the quantity ordered might not be available.
In such circumstances, you will have to edit the order. So the platform you
select should be able to handle these order management activities effectively.
Also, once the order is approved, a notification approval must be automatically
sent to the customer.
Ability to Set Threshold for Minimum
Order
Many times,
it is not possible to fulfill an order simply because it is unprofitable to
your business. An easy way to avoid unprofitable orders is to choose a platform
that allows you to put minimum order limit. There are quite a few ecommerce
platforms available that allow you
to set minimum order amount for each checkout. In other platforms, users are
given the permission to add minimum limits on any product in your store. So
make sure the B2B ecommerce platform you
choose allows you to set limitations on purchase amount or number of items in
the cart.
Comes with Extensive Reporting Feature
The B2B ecommerce software you
select should allow you to keep track of your sales. Many ecommerce platforms
allow users to analyze their business performance through Reporting feature. So
the platform you choose should allow you to generate different types of Reports
that help to inspect performance by product, customer etc.
Ability to Grant User Rights
As your business grows and sales increase, you
will be adding more users to your ecommerce BackOffice. So make sure the
ecommerce platform you have finalized has the option to increase the number of
users as and when required. Moreover as an administrator, you should be able to
grant different access rights to each one of your users.
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